Terms of Service

1. Acceptance of Terms

By accessing or using CourtWatch at courtwatch.io ("Platform"), operated by its proprietor ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Description of Service

CourtWatch is a case tracking and monitoring platform for Indian courts. The Platform aggregates publicly available information from official court websites — district court websites, High Court websites and the Supreme Court of India's website — to provide:

• Case status tracking and hearing date monitoring
• WhatsApp and email notifications for case updates
• Court order and judgment downloads
• Cause list monitoring
• AI-powered case analysis reports

The Platform does not provide legal advice. All data is sourced from publicly available government court records and presented as-is. AI-generated analysis reports are for informational purposes only and must be independently verified by a qualified advocate before being relied upon. We do not predict, rank, or score any judicial outcomes, judges, or cases.

3. User Accounts

• You must provide accurate information when creating an account.
• A valid phone number is required for account creation and verification.
• You are responsible for maintaining the confidentiality of your credentials.
• One account per individual. Shared accounts are not permitted except under the Firm plan.
• We reserve the right to suspend or terminate accounts that violate these terms.

4. Plans and Pricing

Free Trial: Every new account starts with a 10-day trial that includes unlimited case tracking and unlimited searches. After 10 days, the account moves to the Free plan unless an upgrade is purchased. Cases tracked beyond the Free plan limit are paused, not deleted, and resume on upgrade.

Free Plan: Track up to 2 cases. Unlimited case searches. WhatsApp hearing reminders included.

Advocate Plan (₹499/month or ₹4,999/year): Unlimited case tracking, unlimited searches, WhatsApp alerts for all case updates.

Advocate Pro Plan (₹999/month or ₹9,999/year): Unlimited case tracking, AI case analysis reports, priority case refresh.

Firm Plan (₹2,499/month or ₹24,999/year): Unlimited case tracking, 5 seats, a shared case book with matters and clients, hearings board, tasks and calendar, GST invoicing, and AI research briefs pooled across the firm.

All prices are in Indian Rupees (INR). Applicable taxes will be charged as per government regulations.

We reserve the right to modify pricing with 30 days advance notice to existing subscribers.

5. Payments and Billing

• Payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway.
• We do not store your card numbers, bank account details, or UPI IDs on our servers.
• Subscriptions are billed in advance for the applicable period (monthly or annual).
• Subscriptions auto-renew unless cancelled before the renewal date.
• If payment fails after multiple retry attempts, your subscription will be downgraded to the Free plan.

6. Cancellation and Refunds

• You may cancel your subscription at any time from your account settings.
• Upon cancellation, you retain access to paid features until the end of your current billing period.
• After the billing period ends, your account reverts to the Free plan.
• Refunds are provided on a case-by-case basis within 7 days of purchase if the service was not as described.
• No refunds are provided for partial use of a billing period.

See our Refund Policy for complete details.

7. AI Case Analysis

The Platform offers AI-powered case analysis reports as part of eligible subscription plans. By using this feature:

• You acknowledge that AI-generated reports are not legal advice and may contain errors or inaccuracies.
• Reports must be independently reviewed and verified by a qualified legal professional before any reliance.
• You are responsible for ensuring you have authorization to upload any documents submitted for analysis.
• We do not permanently store uploaded documents after report generation is complete.
• We are not liable for any decisions, actions, or outcomes based on AI-generated reports.

8. Data Accuracy

Court data is sourced from publicly available government court records. While we make best efforts to present accurate and timely information:

• We do not guarantee the accuracy, completeness, or timeliness of any data.
• Data may be delayed, incomplete, or contain errors originating from the source.
• Hearing dates, case status, and order availability should always be verified independently with the concerned court.
• We are not liable for any loss, damage, or inconvenience arising from reliance on data displayed on the Platform.

9. WhatsApp Notifications

• By opting in to WhatsApp notifications, you consent to receiving hearing reminders, case update alerts, and service messages on your registered phone number.
• We send only transactional and service-related messages. We do not send marketing or promotional messages via WhatsApp.
• You may opt out of WhatsApp notifications at any time from your account settings.
• Message delivery depends on your phone's internet connectivity and WhatsApp availability.

10. Acceptable Use

You agree not to:

• Scrape, crawl, or programmatically access the Platform without written permission.
• Attempt to reverse-engineer, decompile, or extract the Platform's source code or data collection methods.
• Use the Platform to harass, defame, or target any individual or institution.
• Redistribute data obtained from the Platform for commercial purposes without authorization.
• Overload the Platform with excessive automated requests.
• Create multiple accounts to circumvent plan limits.

11. Intellectual Property

The Platform's code, design, branding, data aggregation methodology, and AI analysis systems are proprietary. The underlying court data originates from public government records and remains in the public domain. Our value addition — aggregation, monitoring, analysis, notification systems, and presentation — is our intellectual property and may not be reproduced without permission.

12. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to missed hearing dates, incorrect case data, or reliance on AI-generated analysis. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

14. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via WhatsApp or email to registered users at least 15 days before they take effect. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

15. Contact

For questions about these Terms, contact us at support@courtwatch.io